The Competition Authority will, as far as possible, process the received suggestions and will, among other things, determine whether the suggestion calls for any of the following:
- Whether possible abuse of a dominant position, pursuant to Article 11 of the Competition Act, should be investigated.
- Whether possible collusion between competitors should be investigated, pursuant to Article 10 of the Competition Act.
- Whether there is cause for action to improve the functioning of markets, without competition law having been breached, pursuant to c-clause of the first paragraph of Article 16 of the Competition Act.
- Whether the complaint is more appropriately directed at another authority, e.g. the Consumer Authority, the Medicines Agency or the Central Bank (financial supervisory authority). The complaint will then be forwarded to the relevant authority.
We review all suggestions and investigate whether there is cause for intervention by the Competition Authority. However, due to the volume of enquiries, we cannot guarantee that all will be answered. If you wish to follow up on your enquiry, you can contact us via email at samkeppni@samkeppni.is or by telephone on 585-0700.
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